Senior Product Owner at Architech (2022-07 – Present)
- Lead product discovery and delivery for internal stakeholders, translating operational needs into prioritized requirements and digital solutions that streamline employee workflows.
- Lead discovery and delivery for AI-enabled enterprise products, translating internal stakeholder and client needs into product strategy, agent workflows, roadmaps, prioritized backlogs and success measures.
- Partner with engineers, architects, designers and executives across discovery, design, development, testing and rollout; use customer feedback and market insight to guide decisions.
- Define AI evaluation criteria for accuracy, groundedness and business usability, with citations, confidence indicators, human review, authentication and auditability built into requirements.
Product Owner at Architech (2019-01 – 2022-06)
- Defined product vision, goals and multi-release roadmaps; managed and prioritized backlogs against client strategy, user needs and business value.
- Led cross-functional agile delivery from discovery through UAT, prioritizing requirements and defects while removing impediments and maintaining sprint health.
- Facilitated sprint planning, backlog refinement, reviews and stakeholder workshops, ensuring alignment between business and technical teams.
Product Owner at RapidValue Solutions (2018-01 – 2018-12)
- Assessed enterprise-mobility trends and partnered with senior management to shape a suite of productivity and efficiency applications.
- Built product roadmaps, business cases and implementation recommendations, tracking initiatives from customer discovery through delivery.
- Conducted customer workshops and designed automation solutions to streamline business workflows, reduce cost and shorten delivery time.
Business Analyst at RapidValue Solutions (2014-11 – 2018-01)
- Elicited and analyzed client requirements through interviews and document analysis, translating needs into functional specifications, use cases, user stories, workflows and data models.
- Performed impact and risk analysis, aligned business and technical requirements, and served as the liaison between stakeholders, design and engineering teams.
- Guided UI/UX preparation and led agile teams from sprint planning through successful demonstrations, while maintaining reusable business and product documentation.
Systems Engineer at Infosys Technologies (2009-11 – 2012-05)
- Designed and supported enterprise software systems, performing requirements analysis, testing and validation across capabilities, interfaces and constraints.
- Reduced weekly operational effort by 12 hours through performance improvements and support-process innovations; improved code efficiency by 20% through defect and incident analysis.
- Placed fifth in an Infosys-wide Best Project customer-satisfaction ranking and specialized in requirements gathering, process analysis and documentation.
