Telecommunications Field Technician I&R & Security July 2017 – May 2023
- Termination of fiber and cart5 for data and phone connection.
- Climbing pole to connect fiber at the NAP and connect copper at the RA.
- Diagnose and correct all technical problems related to fibre optic, Copper and Coax.
- Ensure that communication with cross functional thing is maintained in a professional manner.
- Install new services, extra data voice point, outside plant cables and equipment for residential and commercial building.
- Identify areas of process improvement to reduce departmental cost and improve efficiency and productivity.
- Adhere to all applicable Health & Safety regulations, both legislatively mandated, and as outlined in company policy.
- Interacting with customers and addressing there needs and concerns.
- Trouble shooting and Installation of Security Services to homes and offices.
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Trains and leads new workers on day-to-day work practices and procedure.
- Drive to and from customer locations in order to complete my work order
- Performing installation of wiring in commercial and residential building; Fibre, Coax, CAT 5 and CAT 6
- Troubleshoot technical issues during the installation
- Worked under all weather conditions both indoors and outdoors, accomplished aerial work and
working in confined space.
Ledcor Technical Services (LTS) February 2017 – June 2017
Drop Technician
- Using Ladder to access aerial locations
- Accessing fibre optic terminal ( NAP ) to connect cables
- Installing fiber drops through conduit and aerial to connect customer
- Working in all weather conditions
- Travelling as required