Akshana Inthy

University student with a passion for finance and customer service. Has excellent time management, technological skills, interpersonal and relationship-building skills.

Sai Trading | Toronto, ON — Sales Associate 

August 2022 - November 2023

• Persevered through a fast-paced work environment to manage customers and orders.
• Providing customers with feedback on jewelry pieces, colours, styles, and designs. 
• Demonstrated effective teamwork skills in the workplace.
• Thrived through a target based environment, meeting company targets efficiently.

March 2022 - August 2023

• Resolved guest complaints with active listening to maintain complete customer satisfaction.
• Cash handling, operating cash registers and card machines precisely.
• Took initiative to maintain a clean environment for customers, per cleanliness guidelines. 
• Greeted customers in a friendly and enthusiastic manner.

February - June 2022

• Patiently provided instruction to improve academic performance of students
• Explained complicated concepts simply, made long-lasting connections with students.

Attending Wilfrid Laurier University, aiming towards a bachelors in business administration. Relevant coursework in accounting, critical thinking, business principles, and finance courses.