Albert Ombongi

A highly dependable, physically fit, and detail-oriented professional with extensive experience in high-standard customer service (luxury hotels) and security operations (major shopping malls) in Qatar. Proven track record of working in demanding, high-traffic environments requiring constant alertness, strict adherence to safety protocols, and rapid adaptation to shift work. Possesses excellent communication skills in English and a strong motivation to transition into the Polish logistics sector.

Eager to master warehouse technology (scanners, ERP systems) and obtain EPT/reach truck certifications.

Security Guard at Al Nasr Security services (2023 – Present)

• High-Alert Patrols & Physical Stamina: Walked and stood for extended 10- to 12-hour shifts across massive retail premises, maintaining peak physical condition and alertness.
• Asset Protection & Inventory Control: Monitored high-value retail zones, prevented stock shrinkage, and cross-checked delivery manifests against physical goods entering the premises.
• Safety & Compliance: Enforced strict safety, health, and fire-hazard protocols, keeping pathways clear and maintaining a safe work environment—directly transferable to warehouse safety regulations.
• Logistics Support: Assisted mall loading docks by verifying incoming carrier credentials and checking vehicle logs

Hospitality / Customer Service Specialist at [Souq Waqif] (2021-01 – 2023-01)

• Precision & Order Fulfillment: Handled guest requests and baggage logistics under tight timelines, ensuring 100% accuracy matching items to guest profiles (perfect preparation for picking/packing accuracy).
• High-Volume Shift Operations: Successfully worked irregular hours, night shifts, and weekends in a fast-paced hospitality environment.
• Quality Control & Standards: Maintained pristine workplace cleanliness, verified room readiness, and audited linen/amenity stock levels to ensure luxury brand standards.
• Excellent English Communication: Welcomed and resolved queries for diverse, international guests daily using professional English.

– St. John Nyakwerema secondary school (2003)