Visual Merchandising Manager, Oak and Fort
August 2023 - Present
- Develop and execute visual merchandising strategies aligned with the overall marketing and sales objectives
- Plan and arrange product displays to optimize traffic flow and create an engaging shopping environment
- Implement and maintain visual standards, ensuring consistency across all locations
- Work closely with inventory teams to ensure appropriate stock levels for featured displays
- Lead and inspire a team of visual merchandisers, providing guidance and training on best practices
Customer Service Representative and Stylist, David’s Bridal Mississauga
January 2023 - Present
- Exceed performance metrics, such as response time, customer satisfaction ratings, and sales targets
- Provide product information, assistance with orders, and troubleshooting support to customers, following company policies and procedures
- Collaborate with internal teams, including sales, logistics, and technical support, to resolve customer issues and ensure timely resolution
Marketing Assistant, Global Industries, Quito, Ecuador
March 2020 - Present
- Submitting ideas for experimental marketing projects by presenting them publicly helping the grow of the brand Solange Hair Collection
- Support my senior professionals by resourcing materials helping them with more than 20 marketing campaigns
- Assisting with the maintenance of database systems and social media by managing it daily for more than 1 year