Alex Phoummany
IT - Field Service Tech
Talent
Vancouver, Metro Vancouver Regional DistrictMember since June 21, 2023
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About
Please read resume as attached.
Experience
Work Experience
Computer Systems Analyst, Vrancor Group, Hamilton, Ontario
[September 2016 – January 2019]
- Provided technical support and troubleshooting assistance to employees, resolving hardware and software issues promptly.
- Installed, configured, and maintained computer systems, networks, and peripherals.
- Conducted regular system updates and performed data backups to ensure system integrity.
- Assisted in the development and implementation of IT policies and procedures.
[September, 2013 - June, 2016]
- Assisted in the administration and maintenance of the company's network infrastructure.
- Monitored network performance, identified issues, and implemented solutions to optimize network efficiency.
- Configured and maintained firewalls, switches, and routers to ensure network security.
- Provided technical support to end-users and assisted in troubleshooting network-related problems.
Education
Education
Mohawk College, Hamilton, Ontario
Diploma in Computer Network System and Engineering Analyst, 2008
Bishop Ryan Catholic Secondary School, Hamilton, Ontario
High School Diploma, 2004
