Alexa Reed

Given my background in hospitality and customer care, I feel as though I would be a great addition to the team. When I discovered this job opening I was very interested in applying as I enjoy interacting with people and am also an avid runner. l have had the opportunity to grow integral skills that involve dealing with people in a wide variety of aspects in both work and volunteer settings. I believe that I am personable, efficient, hardworking, friendly and works well with others. I work well independently, as part of a collaborative team, and can stay on task in a high paced setting.

Receptionist/Assistant at Alberta Injury Management: April 2023- Current June 2023

• cleaning facility/beds/surfaces
• intaking patient personal information
• submitting claims through software
• using multi faceted computer programs for organizing/scheduling patient information
• directing customers/ensuring welcoming environment

• handled/distributed new product
• communication through sales 
• ensuring positive overall customer experience
• customer-focused approach to resolving problems 
• responsible for managing customer expectations 

• personable and welcoming customer service communication
• monetary management
• Sorting of packages
• delivering mail to boxes
• package retrieval 

• Provided care for and supervised children of different age levels in child care center (ages 2 months-6 years old)
• Provide guidance with safe hygiene practices
• Ensured children were safe during activities and throughout the day 
• Managed meal times, naps, preparing bottles, and changing diapers for infant groups of babies aged 1-12 months 
• Led songs and games as well as arts and crafts activities 
• Planned and accompanied children on day trips and excursions outside of daycare

• front desk receptionist
• cashier
• janitorial duties
• restocked inventory
• smoothie barista

2 years completed of post secondary education at the university of Alberta in a bachelor of kinesiology.