Alexandra Naylor

Technical support and device repair for store customers. Interaction with various store departments when needed to provide the most complete customer support possible. Configuration of customers' electronic devices sold by other store employees.

Geek Squad - Best Buy - Granby, QC

(2025-04)

• Technical support and device repair for store customers.
• Interaction with various store departments when needed to provide the most complete customer support possible.
• Configuration of customers' electronic devices sold by other store employees.

Banquets - Setup - Zoo de Granby - Granby, QC

(2022)

• Table preparation for various corporate events (dishes, utensils, glasses, etc.)
• Verifying that all materials are clean and of good quality (polishing glasses, shining utensils).
• Communicating with event organizers to confirm that the banquet hall has been properly prepared.
• Communicating with the appropriate employees when a room is lacking materials.

Clerk, Assistant Team Leader - Dollarama - Granby, QC

(2016 - 2021)

Started as a clerk, promoted to assistant team leader at the beginning of 2020.

• Assisting customers with their shopping and helping them find what they are looking for.
• Operating a cash register to process customer transactions.
• Ensuring that shelves are fully stocked with inventory.
• Managing a team of employees when no other supervisor is present.
• Resolving technical issues on cash registers and computers.
• Training new employees.
• Opening and closing the store at various times during the week, ensuring the store is clean before closing.

High School Diploma - L'Envolée, Joseph-Hermas Leclerc (2013 - 2018)

College Diploma - Natural Sciences - Cégep de Granby (2019 - 2026)