Alfonso Chacon

Analytical Industrial Engineer with extensive experience in data analytics, business intelligence, budgeting, KPI reporting, and process improvement. Skilled in transforming complex data into actionable business insights that support strategic decision making.

Advanced

Excel user with experience in SQL, Power BI, Tableau, and automation, complemented by a strong background in financial analysis, cost control, and project management. Recognized for collaborating with cross-functional teams, improving operational efficiency, and delivering data-driven recommendations in fast-paced corporate environments.

Supervisor (TR) at Smoothie Master – Body Energy Club (2025-04 – 2026-06)

• Supervise daily store operations, ensuring efficient workflow and high customer service standards.
• Manage inventory levels by monitoring stock, placing purchase orders, and coordinating product replenishment.
• Prepare and maintain Excel spreadsheets to track inventory, product usage, ordering schedules, and operational performance.
• Analyze sales and inventory data to support purchasing decisions and minimize shortages and waste.
• Coordinate with suppliers, verify deliveries, and resolve inventory discrepancies.
• Maintain operational records and prepare reports for management.
• Train and support team members while assigning daily responsibilities.
• Identify process improvements to increase operational efficiency.

Senior Quality Analyst at Global Hitss (2019-02 – 2023-10)

• Developed analytical reports and dashboards to support business decision-making.
• Performed trend analysis and KPI reporting to identify operational improvement opportunities.
• Automated recurring reports using Excel, SQL and Power BI.
• Conducted cost and performance analysis supporting business initiatives.
• Collaborated with cross-functional teams to improve business processes.

Indicator Assurance Administrator at STI (2015-06 – 2019-01)

• Analyzed and optimized internal performance metrics to strengthen compliance with telecommunications regulations.
• Designed quality management frameworks to assess and enhance the effectiveness of internal programs and service delivery.
• Coordinated process reorganization projects that reduced operational delays and improved interdepartmental communication.
• Prepared detailed reports and recommendations for senior management on policy and process improvement strategies.

Brand Representative at ARC Iberico Imports Ltd (2024 – 2025)

International Business Management Program – Cornerstone College (2026)

iBF Program – Gastown Business College (2024)

Digital Marketing (certificate) – Columbia National Training Service (2023)

Scrum Master (certificate) – International Scrum Institute (2021)

Project Management & Business Intelligence (certificate) – Grancolombiano Polytechic (2020)

Six Sigma Yellow Belt (certificate) – Lean Six Sigma Institute (2016)

BSc. in Industrial Engineering – New Granada Military University (2011)