Ali Dziphengo

Service focused on Customer satisfaction and retention with proactive attention to Customer on getting their right product as per sales contract delivery schedule and ability to smoothly handling and resolving issues arises concerning their product before shipment, during shipment and after shipment. Multitasking and manages time well to consistently meet performance target.

SHIPPING OFFICER at BASE TITANIUM LIMITED (2014-02 – 2025-04)

• Receiving Sales Contract and update on the shared database
• Monthly shipments planning
• Relevant Government clearance requirements before shipment, i.e. by applying for an export permits through Mines & Geology department
• Shipments bookings with shipping lines as planned
• Advise production on loading orders
• Shipment documentation once containers are handed over in port (Port Authority)
• Finalize documentation and dispatch final documents to consignee upon vessel departure, either by courier or to the bank for LC shipment / Telex release or Seaway bill processing and scan soft documents to the client via email
• Filing both soft and hard and arrange files on their relevant cabinet
• Sending shipping schedules to clients to advise/update their shipments status
• Co-ordinate and advise finance and production once vessel sails out

STORES CONTROLLER at KENYA BIXA LTD (2012-01 – 2014-01)

• Issuing stock items to the user department as per their request through a system called Microsoft Dynamic Nav 2009 R2 classic with Microsoft SQL Server
• Receiving stock items as per the local purchase order(LPO) against delivery order and preparing Goods Receipt Note (GRN) through Navision classic system
• Controlling stock by making sure stock does not go below the reorder level
• Daily dispatch LPO, Supplier's invoice, Supplier's Delivery note, and GRN for the fully supplied order to accounts for payments
• Preparing an LPO for items reaching reorder level against a supplier's quotation (at least three quotes, whichever is cheaper)
• Preparing stock take sheets for all departments and conducting stock taking at the end of the month by sending notification three days prior to the date of stock take
• Preparing daily stock report.

EXPORT/IMPORT OFFICER at KENYA BIXA LTD (2006-05 – 2012-01)

• Ensure export consignment packed as per consumer's requirements or as per contract agreement
• Place booking space at the shipping line for all export consignments
• Facilitate transportation of export consignments from the factory Export and import documentation
• Send export documents to the customer through courier and email the same
• Clear import consignment at the nominated CFS

Advanced Diploma in Shipping (ADS) – Institute of Chartered Shipbrokers (2022 – 2022)

Certificate in computer application – OUTSOURCE INTERGRATED EDUCATION CENTRE MOMBASA (2011 – 2011)

Kenya Accounting Technician Certificate (KATC) Intermediate & Final level – Kenya National Examination Council (KNEC) (2003 – 2004)

Foundation Diploma in Shipping (FDS) – Institute of Chartered Shipbrokers (2003 – 2003)

Kenya Certificate of Secondary Education – Shimba Hills High School (1998 – 2001)

Kenya Certificate of Primary Education – Tiwi Primary School (1990 – 1997)