Alicia M

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing the best possible experience for guests.

Housekeeper/Kitchen Helper - Caswell Resort - Sundridge, Ontario

(2019-07 - 2020-03)

• Ensure all rooms are cared for and inspected according to standards
• Executed diverse cleaning tasks including sweeping, mopping, dusting, and polishing to maintain cleanliness and hygiene
• Monitored and replenished stock levels of consumables to ensure availability and operational efficiency
• Ensured equipment was maintained in good condition and free from defects
• Notify superiors on any damages, deficits and disturbances
• Addressed complaints and requests with professionalism and patience to enhance guest satisfaction
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Housekeeper/Cleaner Helper - Campark Resorts - Niagara Falls, Ontario

(2017-05 - 2017-09)

• Maintained cleanliness of guest rooms and public areas
• Replenished supplies and amenities for guest comfort
• Assisted with laundry services, washing and folding linens
• Provided friendly service to enhance guest experience