Alissa Reda

Detail-oriented law student and paralegal with extensive experience managing criminal law files including pardons, record suspensions, and U.S travel waivers. Proficient in legal documentation, client communication and confidential file management, delivering organized professional support in legal and administrative settings.

Paralegal - Mtre. Tamar Levy

(2026-08)

• Assist with preparation, organization, and management of legal and notarial files.
• Support the day-to-day administration of clients, files and ensure documentation is properly organized and maintained
• Communicate professionally with clients and assist with follow-ups regarding their files.
• Prepare and review documents while maintaining a high level of accuracy and attention to detail.
• Handle confidential client information while professionalism and discretion.
• Provide administrative and paralegal support to facilitate the efficient management of files.

Paralegal - Commissionaires du Quebec

(2021-01 - 2026-08)

• Managed criminal law-related files involving pardons and record suspensions for clients seeking to remove or suspend criminal records.
• Assisted clients throughout the pardon and record suspension process, providing professional guidance and administrative support.
• Prepared, organized, and followed up on documentation required for criminal record-related applications.
• Worked on U.S. waiver files for clients requiring authorization to travel to the United States despite criminal records or inadmissibility concerns.
• Communicated directly with clients to obtain information and documentation and to provide updates regarding their files.
• Maintained confidential and sensitive personal information in accordance with professional standards.
• Coordinated multiple client files simultaneously while ensuring deadlines and required documentation were properly followed.
• Developed strong knowledge of legal procedures, documentation requirements, and client file management.

Customer Service Representative - Aldo Shoes

(2020-07 - 2021-01)

• Provided professional and personalized customer service in a fast-paced retail environment.
• Assisted customers with product inquiries, purchases, exchanges, and concerns.
• Handled customer issues professionally while maintaining a positive and welcoming environment.
• Worked collaboratively with team members to achieve store objectives.
• Developed strong communication, interpersonal, and problem-solving skills.

Sales/customer service representative - United Gym

• Managed front-desk operations and provided professional customer service to members and visitors.
• Handled administrative tasks, scheduling, communications, and general office organization.
• Responded to customer inquiries and resolved issues in a professional and timely manner.
• Maintained accurate records and assisted with day-to-day operations.
• Developed strong organizational, communication, and multitasking skills.

Law student - Law - UNIVERSITY OF OTTAWA (2028)