Aliya Khurram

Excellent in Customer Service, happy to work in multi cultural environment Highly organized Administrative Assistant with over 5 years of experience Better perform in teamwork environment Proficient in cash handling and management Detail-oriented Quick learner and ready to Adopt new areas of work Skilled in managing HRIS systems Support on-boarding and off-boarding processes.

Senior Shift Supervisor (CDS) at Costco (2025-03 – 2026-10)

• Interact with customer and management in a friendly, enthusiastic and outgoing manner.
• Conduct a meeting twice a week to explain every day’s task to team members
• Supervised team members and supported daily demo activities
• Trained and guided staff to follow company policies
• Assisting the manager with interviewing, hiring and training new product demonstrator
• Helped with scheduling, reports, and store operations
• Conducted product demos and encouraged customers to try and buy featured items.
• Plan and shop for next day demos ahead

Sales Advisor Club Demonstration Service (CDS) at Club Demonstration Services (CDS), Costco (2023 – 2025)

• Interact with customer with a friendly smile and assist them according to their need and requirement
• Engage with customers, provide product information and promote items to enhance sales and customer satisfaction
• Maintain a professional brand image and cooked and serve to members to enhanced sales in Costco
• Make sure the product is properly cooked and tempted according to health and safety Standard
• Manage inventory, set up demo stations, and adhere to health and safety standards
• Provide feedback to improve product offerings and demonstration techniques based on customer interactions

Tech Support Agent for Quick Book at Horizon Teleworking Solutions (2020 – 2022)

• Online Support to small business enterprise (SME) to manage their accounts
• Set up employee accounts for payroll and connect through bank.
• Helped SME in technical troubleshooting with accounting or administrative knowledge.
• Helped consolidate their account and connect with bank

Bachelor of Business Administration (BBA) – Karachi University, Pakistan

Honours Diploma in Computer Systems Advanced – Nova Scotia Community College, Halifax, NS, Canada