Allyson Bartolome
Undergraduate University Music Student
Talent
Kitchener, WaterlooMember since June 14, 2024
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About
Hello! My name is Allyson Bartolome. I offer 5+ years of customer service, specializing in the restaurant industry. I love meeting new people and performing to the best of my abilities to ensure they have a wonderful experience at any establishment of my occupation. When it comes to co-operation with colleagues, I am a team-player carrying an open mind to new techniques/solutions regarding any work-place situation. Have any questions regarding my CV? Please do not hesitate to contact me.
Thank
You!
Experience
2023 Server • Jack Astor’s Bar & Grill Kitchener
- Ensure optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware expeditiously with a positive attitude
- Manage orders and accompanying financial transactions using digital Point of Sale system
- Knowledgeably recommend menu items based on customer needs and preferences, including upselling complimentary dishes and drinks
- Negotiate resolved customer concerns with compassion and efficiency
- Ensure maintenance of food hygiene in accordance with standards and guidelines
- Conduct one-on-one training sessions with novice singers to improve vocal skills
- Analyse musical abilities of each individual student to determine areas for improvement
- Composing warm up routines on the piano, personal to each client for development as a vocalist
- Documenting the progress of each student and administering vocal exams
- Preparing food items for members in a fast pace, high-pressure work environment
- Stock supplies and ingredients
- Perform sales transactions and quick services with a positive attitude to each individual member
- Maintain cleanliness in eating areas and cooking stations
- Understanding Costco’s mission statement to provide each member with exceptional service
- Manage the front desk, scheduling clients and answer phone calls and emails
- Maintain patient database and files
- Cater to multiple healthcare practitioners individual needs
- Completing financial transactions for client and knowledge of direct billing to insurance companies
Education
2023 - present Bachelor of Fine Arts • Music • York University
- 1 year completed
- 2nd year planned to be dedicated to a gap-year to gain work experience