Allyson Bartolome

Hello! My name is Allyson Bartolome. I offer 5+ years of customer service, specializing in the restaurant industry. I love meeting new people and performing to the best of my abilities to ensure they have a wonderful experience at any establishment of my occupation. When it comes to co-operation with colleagues, I am a team-player carrying an open mind to new techniques/solutions regarding any work-place situation. Have any questions regarding my CV? Please do not hesitate to contact me. Thank You!

2023 Server • Jack Astor’s Bar & Grill Kitchener

• Ensure optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware expeditiously with a positive attitude
• Manage orders and accompanying financial transactions using digital Point of Sale system
• Knowledgeably recommend menu items based on customer needs and preferences, including upselling complimentary dishes and drinks
• Negotiate resolved customer concerns with compassion and efficiency
• Ensure maintenance of food hygiene in accordance with standards and guidelines

• Conduct one-on-one training sessions with novice singers to improve vocal skills
• Analyse musical abilities of each individual student to determine areas for improvement
• Composing warm up routines on the piano, personal to each client for development as a vocalist
• Documenting the progress of each student and administering vocal exams

• Preparing food items for members in a fast pace, high-pressure work environment
• Stock supplies and ingredients
• Perform sales transactions and quick services with a positive attitude to each individual member
• Maintain cleanliness in eating areas and cooking stations
• Understanding Costco’s mission statement to provide each member with exceptional service

• Manage the front desk, scheduling clients and answer phone calls and emails
• Maintain patient database and files
• Cater to multiple healthcare practitioners individual needs
• Completing financial transactions for client and knowledge of direct billing to insurance companies 

2023 - present Bachelor of Fine Arts • Music • York University

• 1 year completed
• 2nd year planned to be dedicated to a gap-year to gain work experience