Alma Causevic

An experienced marketing and public relations professional with strong negotiation and communication skills. Known for exceptional interpersonal abilities, attention to detail, and customer service orientation. Highly motivated and effective team player. Adaptable and proactive in diverse environments, seeking to sharpen my skills in administrative role.

Marketing Specialist, Euro Profit d.o.o. Sarajevo, Bosnia and Herzegovina (May 2020 - September 2023)

Developed promotional materials and conducted campaigns for accounting services, Managed client communication and created letters

Flight Attendant, Emirates, Dubai, UAE (October 2012 - June 2018)

Ensured passenger comfort and safety in Economy, Business, and First Class cabins, Demonstrated emergency procedures and administered first aid

Public Relations Officer, Raiffeisen Bank d.d., Sarajevo, Bosnia and Herzegovina (May 2010 - October 2012)

Planned and implemented PR strategies, Organized events and press conferences

Public Relations Associate, Raiffeisen Bank d.d., Sarajevo, Bosnia and Herzegovina (May 2009 - May 2010)

Created promotional materials and coordinated distribution, Edited and updated the Bank's official website

Intern, Credit Department, Intesa SanPaolo Bank, Sarajevo, Bosnia and Herzegovina (September 2008 - May 2009)

Assisted in core accounting and internal reporting processes, Communicated with clients regarding account discrepancies

Volunteer Experience

Youth Information Agency: Created leaflets and led TV shows on youth activism, Student Union, University of Sarajevo: Planned PR programs and promoted events

University of Sarajevo, Bosnia and Herzegovina

Bachelor degree in Economics

Major in Marketing