Alpha Diallo

Professional with over 7 years of experience in administrative management, day-to-day accounting, and customer service, complemented by Quebec-based training in accounting. Organized, detail-oriented, and autonomous, with a strong ability to manage priorities, follow up on files, and effectively support administrative and financial operations. Hands-on experience in bookkeeping, accounting cycle, accounts receivable and payable, bank reconciliations, payroll, and tax return preparation.

Accounting Intern - Impôt Plus - Sherbrooke, Québec

(2026-07)

• Prepare and produce income tax returns using DT Max.
• Produce tax returns for multiple years.
• Prepare tax folders and organize client files.
• Scan, classify, and archive tax documents.
• Organize and maintain client files in Google Drive.
• Perform bank reconciliations in QuickBooks.
• Record journal entries for sales, purchases, and the general journal.
• Import and post invoices in Dext and QuickBooks.
• Perform complete bookkeeping for a client.
• Develop a chart of accounts and configure taxes.
• Verify consistency of information between DT Max and Maître 2.0.
• Prepare payroll and calculate source deductions.

Accounting Secretary - Almata Sécurité - Conakry, Guinée

(2020-01 - 2023-12)

• Maintain day-to-day accounting records and enter accounting journal entries.
• Prepare and follow up on client and supplier invoices.
• Track collections and payments.
• Prepare various accounting and administrative documents.
• Classify and archive financial documents and files.
• Ensure administrative follow-up of files.
• Support management with various administrative and accounting tasks.

Administrative Secretary - Almata Sécurité - Conakry, Guinée

(2019-05 - 2019-12)

• Welcome visitors and answer telephone calls.
• Manage personnel administrative files.
• Draft and process correspondence and internal documents.
• Organize meetings and manage agendas.
• Classify and archive administrative documents.
• Provide administrative support to various company departments.

Phone Advisor – Customer Service and Online Sales - Call Me — Service client Orange - Guinée

(2016-01 - 2018-12)

• Answer inbound calls and make outbound calls.
• Advise clients on products and services.
• Conduct online sales of products and services.
• Handle complaints and resolve customer issues.
• Follow up on requests and ensure customer satisfaction.
• Comply with service procedures and quality standards.

Kitchen Team Member - McDonald's - Sherbrooke, Québec

(2025-01)

• Prepare food in accordance with recipes and establishment standards.
• Cook and assemble products.
• Prepare orders quickly and accurately.
• Set up and restock products.
• Keep workspaces, equipment, and utensils clean.
• Comply with hygiene, sanitation, and food safety standards.
• Check the quality and freshness of food.
• Collaborate with team members to ensure efficient service.
• Manage multiple tasks simultaneously in a fast-paced environment.

DEP - Accounting - Collège Supérieur de Sherbrooke (2025-01 - 2026-12)

Comparative Evaluation of Studies Completed Outside Quebec - Bachelor's Degree in Computer Science - Service de l'analyse des diplômes internationaux (2025-05 - 2025-05)

Bachelor's Degree - MIAGE - Computer Methods Applied to Business Management - Centre Universitaire de Labé (2012-01 - 2015-12)