Alyona Kornelyuk

I am a highly motivated individual who is able to work efficiently both as a team and by myself. Through online and offline customer service experience, I have developed strong communication skills. As a recent immigrant to Canada, I am working to strengthen my English skills daily while living in an English-speaking Canadian home. I will be glad to cooperate with you in any way I can.

Sales-manager | 2020-2022 

Sisters Aroma (Ukraine)

• Established strong rapport with customer base, thereby increasing customer retention and loyalty.
• Diligently followed all sales measures and identified the unique needs of each customer.
• Tracked sales analytics and monitored successful sales strategies.
• Worked with sales and marketing departments to attract clients.

Two hearts (Ukraine)

• Ensured proper display of merchandise in showrooms in order to attract customers, augment brand engagement and increase purchases.
• Demonstrated a strong ability to handle customer complaints and resolve problems in a calm and efficient manner.
• Managed content for social media in order to increase brand visibility and followers.

Pavlo Tychyna Uman State Pedagogical University 

Bachelor's degree (Music Art)