Alyssa B

Dedicated Social Service Worker with 2 years of experience in case management, crisis intervention, and personalized support planning across child, youth, family, and residential settings. Skilled in building respectful, trust-based relationships, supporting informed decision-making, and promoting independence, dignity, and community involvement. Strong communicator and advocate committed to resident-centered care, seeking to bring case coordination and crisis-response expertise to a Resident Services Coordinator role in long-term care.

Youth Justice Worker & Quick Access Family Support Worker at Point in Time Centre for Child, Youth & Families (2024-10 – 2026-01)

• Coordinated and facilitated individualized, trauma-informed support plans for children, youth, and families, aligning programming with each client's goals and needs.
• Responded to crisis calls with de-escalation, safety planning, and follow-up support, ensuring continuity of care across transitions.
• Liaised with families, probation officers, and community partners to coordinate services and ensure cohesive, multidisciplinary care.
• Completed detailed case notes, assessments, and reports in compliance with documentation and confidentiality standards.

Residential Caseworker at Elizabeth Fry Society (2024-08 – 2025-05)

• Conducted intake assessments in a residential setting to determine client needs and appropriate service pathways.
• Developed personalized action plans, safety plans, and goals to support client stability, independence, and successful transitions.
• Provided counseling and crisis support to clients navigating trauma, major life changes, and care transitions.
• Maintained accurate, confidential case records and progress documentation.

Child & Youth Worker Placement Student at Dnaagdawenmag Binnoojiiyag Child & Family Services (2024-01 – 2024-08)

• Supported administrative functions including documentation, consent forms, and communication with external agencies on behalf of clients.
• Facilitated conflict resolution and engagement with children and families to support positive outcomes.
• Managed liaison communication with external agencies and community partners.

Diploma in Social Service Worker – Georgian College

High School Diploma – I.E. Weldon S.S.