Amanda McGrath

With years of experience in customer service, cash management, and supervision and looking for hands-on work environments, interacting with new people, and developing new connections.

Barista at Global Donuts and Deli (2021-10 – Present)

• Train and supervise team members while dealing with cash management
• Prepare food/drinks and serve customers in a timely fashion
• Responsible for cleaning, stocking, and preparing orders with attention to detail

Claims at Walmart (2020 – 2022)

• Handled all returns, damaged goods, and hazardous materials
• Marked down items before items were compacted, destroyed, or shipped out of store
• Donated items to the Salvation Army and refunded online orders
• Worked independently and made executive decisions for each item and handled appropriately

Office Manager at Zehrs – Loblaws (2006 – 2016)

• Opened and closed entire store; balanced, locked up, and did opening routine every day
• Supervised up to 15 employees in multiple departments
• Handled customer satisfaction by solving customer disputes efficiently
• Experienced with payroll, bookkeeping, scheduling, and conflict management

UPS Warehouse

1 year

Sales/Customer Service at Softmoc Shoes

1 year

Factory at Waterville

1.5 years

Administrative at ICI Paints

Law and Criminal Justice – Lambton College

General Arts and Sciences – Mohawk College