Homeless Shelter Worker - Unitarian Shelter - Nanaimo, BC
(2018-02 - 2018-06)
- Collaborated with team members to identify and accomplish agency objectives.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted clients in receiving high-quality, appropriate care with best possible results.
- Connected with grass-roots organizations to solidify partnerships, build support, and garner attention for key messages.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Supervised daily hygiene at the Nanaimo shower pilot project.
- Conducted needs assessments and referred clients to financial, medical, social and community assistance and services.
- Educated clients and community members about mental or physical illness, substance abuse, medication-assisted treatment and available community resources.
- Informally provided information on harm reduction
Administrative Assistant - Fisheries And Oceans Canada - Richmond, BC
(2008-12 - 2010-01)
- Directed customer communication to appropriate department personnel.
- Routed contracts, agreements, and invoices through proper signature process.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Processed financial documents, contracts, expense reports and invoices.
- Met incoming guests and clients, offering immediate assistance.
