Amanda Melone

Results-driven professional with 8+ years of experience delivering exceptional client experiences, guiding individuals through complex decisions, and solving problems proactively. Skilled at building relationships, providing personalized recommendations, and creating seamless, memorable outcomes for clients.

Legal Assistant at Forget Smith Barristers (2025-05 – Present)

Serve as primary support for two lawyers, managing multiple client files and anticipating client needs.

• Serve as primary support for two lawyers, managing multiple client files and anticipating client needs.
• Proactively resolve scheduling and documentation issues, ensuring smooth workflow and high client satisfaction.
• Act as a key point of contact for clients, providing professional communication and timely updates.
• Coordinate tasks and information within the team to streamline case management and enhance client experiences.

Client Experience Coordinator / Project Administrator at Polaron Solartech Corp (2022-01 – 2022-12)

Managed client timelines and documentation for projects, ensuring compliance and accuracy.

• Managed client timelines and documentation for projects, ensuring compliance and accuracy.
• Liaised between clients, contractors, and internal teams to ensure projects ran smoothly and efficiently.
• Implemented proactive follow-up and communication strategies to maintain strong client relationships.
• Improved project turnaround by 30% through careful scheduling and client coordination.

Network Marketing Business Leader & Educator at IM Mastery Academy (2020-01 – 2022-12)

Led a network of 100+ clients, teaching financial literacy, investing, and business skills.

• Led a network of 100+ clients, teaching financial literacy, investing, and business skills.
• Provided one-on-one mentorship and conducted virtual workshops, guiding clients through learning and decision-making processes.
• Developed onboarding and support systems to ensure clients understood programs and felt confident in their choices.
• Built long-term client relationships and drove engagement through personalized guidance and follow-up.

Legal Assistant at Srebrolow Lebowitz Spadafora PC (2019-01 – 2020-12)

Managed 80+ client files, coordinating appointments, documents, and communications.

• Managed 80+ client files, coordinating appointments, documents, and communications.
• Streamlined administrative processes, improving efficiency and enhancing the client experience.
• Maintained high standards of professionalism and responsiveness in all client interactions.

Court Reporter at Ministry of the Attorney General (2018-01 – 2019-12)

Prepared accurate transcripts under tight deadlines, maintaining confidentiality and attention to detail.

• Prepared accurate transcripts under tight deadlines, maintaining confidentiality and attention to detail.
• Provided consistent, professional service in high-pressure environments.

Court Reporter at Victory Verbatim Reporting Services (2017-01 – 2018-12)

Produced detailed transcripts for depositions and legal proceedings, ensuring accuracy and reliability.

• Produced detailed transcripts for depositions and legal proceedings, ensuring accuracy and reliability.

Correctional Program Intern at Correctional Service Canada (2012-01 – 2013-12)

Coordinated mentorship and reintegration programs, maintaining confidential records and supporting client success.

• Coordinated mentorship and reintegration programs, maintaining confidential records and supporting client success.

Master of Arts in Psychology – New York University (2016-12)

Bachelor of Arts in Psychology – Carleton University (2013-12)