Student Placement – Life Enrichment Department at Palermo Village Retirement Residence (2025-05 – 2025-08)
Internship in the Life Enrichment Department gaining hands-on experience with older adults in recreational and enrichment programs.
- Assisted residents in participating in daily recreational and enrichment activities to promote cognitive, social, and emotional well-being.
- Supported residents with mobility, positioning, and comfort during activities and group programs.
- Encouraged resident engagement and independence while providing personalized attention and care.
- Observed and documented residents' responses to activities, reporting changes or concerns to supervisors.
- Collaborated with the Life Enrichment team to plan and implement programs tailored to residents' interests and needs.
- Assisted with sensory aids, such as hearing devices or glasses, to enhance participation and communication.
- Provided emotional and social support through meaningful interactions with residents and families.
- Maintained a safe, clean, and welcoming environment for all participants.
- Supported residents in dining, hydration, and personal comfort during activities as needed.
- Learned and applied best practices in senior care, respecting residents' dignity, preferences, and cultural backgrounds.
Crew Member at Wendy's (2024-05 – Present)
Fast food restaurant crew member responsible for customer service, food preparation, and operations.
- Greeting and assisting customers while taking orders and addressing inquiries in a friendly and professional manner.
- Preparing and assembling food items according to quality standards and health regulations.
- Operating kitchen equipment safely and efficiently while following proper procedures.
- Maintaining cleanliness and sanitation of workstations, dining areas, and equipment.
- Handling cash and digital transactions accurately while providing excellent customer service.
- Restocking supplies and monitoring inventory levels to ensure smooth operations.
- Collaborating with team members to manage high-volume periods and meet service goals.
- Responding promptly to customer requests and resolving concerns with tact and professionalism.
- Adhering to all food safety, hygiene, and workplace safety protocols.
- Contributing to a positive team environment by supporting colleagues and sharing responsibilities.
