Multiple Locations in Edmonton - Tim Hortons Restaurants - Edmonton
(2015-09)
- Excellent communication and customer service skills.
- Multi-task in fast paced environment.
- Provide accurate service in preparing and serving food
- Resolve customer service enquiries and team issues
- Follow Tim Hortons policies and procedures.
- Maintain a neat, clean and professional appearance
- Create and maintain a safe and stimulating environment
Hostess (Harvey's - Parttime), Full time (McDonalds, Wendy's) - Multiple restaurants: Harvey's Restaurants, McDonalds Restaurants, Wendy's Restaurants
(2003-09 - 2007-12)
- Adapted to each organizations policies and procedures quickly
- Welcomed all the guests in a warm and friendly manner.
- Monitored the restaurant activity to ensure adequate seating and dining flow
- Responded to guest inquiries and requests in a timely, friendly, and efficient manner.
- Ensured all orders are served and packaged correctly and efficiently.
- Maintained clean work areas.
- Sanitize equipment, utensils, and dishes.
- Prepared foods according to standard procedures.
- Used appropriate protective equipment to handle food.
- Stored food in designated containers and storage areas.
- Completed the required reports by entering relevant information.
- Contributed to the team effort to meet the targets
Housekeeper - Coast Terrace Inn, Edmonton, AB - Edmonton, AB
(2003-09 - 2006-04)
- Maintained all areas met with the organizations service expectations.
- Applied excellent knowledge of cleaning and disinfecting agents
- Completed tasks thoroughly and with attention to detail
- Managed the inventory of supplies
- Provided quality service by following organization rules and procedures
- Completed the required reports by entering relevant information.
- Contributed to the team
- Worked with minimum supervision
School Bus Driver - Southland Transportation
(2011-09 - 2012-04)
- Drove the school safely and respected all bus safety guidelines
- Communicated with schools and transportation services, as needed
- Regularly inspected the bus for upkeep and maintenance of seats, heating, and other equipment
- Ensured all students complied with safety regulations while on the school bus
- Helped load and unload schoolbags belonging to each student
- Handled all issues and situations with the children
Full Time Mother
(2007-12 - 2015-09)
Raised two children on a full-time basis
