Amber Dix

Bright, bubbly, ambitious, career-focused individual who is looking to obtain an Administration/Reception position to help launch my career while achieving company goals. Highly motivated, hardworking, cheerful individual who believes her integrity and work ethic is a source of pride and achievement. I have the ability to work autonomously or within a team, skills in working under pressure, multitasking, time management abilities and adapting to new situations and go above and beyond and will always work to the best of my ability.

I can guarantee any employer that i would be a benefit to their company as an employee.

EventCo-ordinator/Office Administrator at SuperLoo Sanitation Ltd (2021-09 – 2024-07)

• Answered telephones to take messages or redirect calls to appropriate colleagues.
• Checked office stock to determine supply levels and maintain inventory.
• Improved office organization by developing filing system and customer database protocols.
• Followed up with customer accounts to resolve unpaid or past due accounts. Displayed strong telephone etiquette, effectively handling difficult calls.
• Maintained positive working relationship with fellow staff and management.
• Wrote and submitted reports on industry trends, prompting managers to develop business plans.
• Organized client meetings to provide project updates.

Front of House at Robert Harris Cafe (2018-12 – 2020-07)

• Greeted and talked pleasantly with customers to promote positive image for business.
• Explained menu items, took orders and delivered food courses according to instruction. Worked with managers to report and resolve customer issues or concerns. Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Maintained safe food handling practices to prevent germ spread.

Level 5 Diploma in Business in Accounting – Open Polytechnic (2017 – 2018)

Level 5 Diploma in Business in Management & Administration – Open Polytechnic (2016 – 2017)

NCEA Level 1 – Fairfield College (2006-01 – 2006-01)

Level 3 & 4 Certificate in Hospitality – Open Polytechnic (2018 – 2018)