Ameni Amor
Travel Advisor
About
Currently looking for a new job, I hold an Applied Bachelor's degree in Hotel Management specializing in Accommodation. A professional and organized individual with 5 years of experience in this sector. Passionate about discovery and customer service. Recognized for my rigor, adaptability, and excellent communication skills, ready to take on new challenges and continue developing my skills within a dynamic team.
Experience
Travel Advisor - KARNAK TRAVEL
(2023-01 - 2025-12)
- Welcome and listen to clients.
- Advise on destinations and travel.
- Prepare and book tickets, hotels, and activities.
- Provide useful information (visa, health, weather, etc.).
- Prepare quotes and invoices.
- Follow up on files before and after the trip.
- Promote the agency's offers.
Travel Advisor - INSTA TRAVEL SERVICE
(2019-01 - 2019-12)
- Inform and advise clients on the characteristics of tourism products.
- Carry out all or part of sales operations in accordance with the organization's commercial objectives and contribute to the development of the agency's revenue.
- Reserve and monitor the status of reservations for individual requests.
- Research and recommend the best travel options (hotel, flight, etc.).
- Handle phone calls.
Travel Advisor - Agence de voyage TRAVELTODO
(2016-01 - 2019-12)
- Handle phone calls and respond to emails.
- Inform and advise clients on the characteristics of tourism products.
- Carry out all or part of sales operations in accordance with the organization's commercial objectives and contribute to the development of the agency's revenue.
- Reserve and monitor the status of reservations for individual requests.
- Research and recommend the best travel options (hotel, flight, etc.).
Education
Applied Bachelor's Degree - Hotel Management, specializing in Accommodation - IHET Sidi Dhrif Tunisie (2014-12)
Baccalauréat - Literature specialization (2011-12)