Amir Heza

Manage all inbound and outbound merchandise, verifying packing slips and shipment quantities to ensure 100% inventory accuracy. Inspect the structural and operational condition of technical products prior to customer dispatch to enforce quality assurance standards. Efficiently process sales orders and customer payments, delivering professional communication and high-quality front-counter service.

Shipping / Front Counter Representative - Tempco Heating & Sheet Metal - Toronto, ON

(2022-04)

• Manage all inbound and outbound merchandise, verifying packing slips and shipment quantities to ensure 100% inventory accuracy.
• Inspect the structural and operational condition of technical products prior to customer dispatch to enforce quality assurance standards.
• Efficiently process sales orders and customer payments, delivering professional communication and high-quality front-counter service.
• Lead warehouse logistics by safely operating material handling equipment to load and unload trailers while optimizing stock layouts.

Building Operator / Maintenance Technician - The Elia Corporation - Toronto/Etobicoke, ON

(2017-09 - 2022-04)

• Utilized Yardi Work Order system to manage, track, and close tenant maintenance requests and preventative maintenance schedules efficiently.
• Responded immediately to critical emergency calls, including fire alarms, active leaks, and electrical failures, minimizing property damage.
• Executed planned preventative maintenance (PPM) activities on facility mechanical systems, managing filter swaps and belt replacements.
• Conducted comprehensive daily inspections of common areas to maintain strict safety standards and ensure top-tier property presentation.
• Served as primary point of contact for tenant maintenance requests, diagnosing and repairing plumbing, electrical, and structural issues.

Building Operator - Black Creek Community Health Centre - Toronto, ON

(2015-09 - 2017-09)

• Maintained, troubleshot, and optimized clean energy machines, mechanical equipment, and electrical fixtures to achieve peak performance.
• Performed multi-trade facility repairs spanning commercial flooring, carpentry, light plumbing, and basic HVAC/R system adjustments.
• Ensured strict adherence to health, safety, and operational compliance frameworks within a heavily regulated community health facility.

Building Environmental Systems (BES) Operator Class 1 & 2 - Seneca College (Newnham Campus) (2017 - 2018)

Gas Fitting G3 Certificate - Stanford International College (Scarborough Campus) (2025-09-05)

Bachelor of Science in Mechanical Engineering - Mechanical Engineering