Branch Service Officer
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Enthusiastic and friendly person with five years of experience assisting customers with setting up new services and committed to providing high quality service and developing customer relationships.
Banking Services Officer (OG-3)
Faysal Bank Limited, Lahore
[April 2018 - March 2022]
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Ensure delivery of quality service.
Custodian of vault keys / security stationary.
Locker custodian, access card entry and system entries of locker operated,
Account Opening and Insurance Policies.
Perform all customer and branch financial transactions
Manage Remittances and dealing in FCY
EOD vault balancing and handling of CTR and STR.
Knowledge on policies like CAAML, KYC & AML.
Responsible for fund transfer entries, transfer through cheque, RTGS (real time gross settlement), pay orders, credit card, loan payments and utility bills through cheque/drop box.
Issuance / Cancellation / Handling of Lost reported cases of Pay-order and CDR Payments.
And any other banking activity assigned by the Supervisor.
Bachelor of Honors in Information Technology
