Business Systems Analyst | Software Developer
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Skilled in business systems analysis and quality assurance, specializing in process mapping, requirements lifecycle management, system design and operations with 6 years’ experienceOrganized artifacts using tools in project management, adhering to the guidelines for streamlining processes by breaking down tasks into manageable objects.Excellent communication skills; completion of work with diverse stakeholders across multiple business functions to meet or exceed shared objectives.Ability to stay on target for the scope of work while triaging the evolving business needs in the project.Skilled in analyzing problems and opportunities with an eye for detail to deliver high-quality technology solutions for solving problems.
Performance-driven SAP specialist with a "zero-defect" mindset and a track record of executing complex, global digital transformations. Expert in bridging the gap between SAP HR and SuccessFactors Employee Central, having successfully delivered a data replication solution for 71,000+ employees across 30 countries. A rare blend of technical depth (SAP ECC debugging and custom programming) and strategic communication, I excel at turning intricate business requirements into scalable, secure, and transformative HR systems.Automation & Impact: Leveraged RPA and VBA to automate risk assessments and KPI reporting, increasing team productivity by 12% and providing senior management with high-visibility metrics.Risk & Quality Control: Maintained a 100% success rate in Quality Control and cyber risk assessments for banking platforms, ensuring full alignment with global compliance standards.Change Management: Led comprehensive impact analyses affecting 50% of enterprise reporting and improved user satisfaction scores through the creation of bespoke training programs and ConfiForm solutions.
Earned an Ontario College Graduate Certificate after completing the Information Systems Business Analysis program at George Brown Polytechnic in 2022.
Earned a Bachelor of Technology in Computer Science and Engineering from Punjab Technical University in 2016.
