Amruta Muley

Salesforce Developer with 4+ years of experience in designing and implementing scalable CRM solutions using Apex, Triggers, Lightning Web Components (LWC), and Flows. Experienced in asynchronous processing using Queueable Apex, Batch Apex, and Future Methods. Strong expertise in Salesforce integrations using REST APIs, including real-time integration with external systems like ERP and third-party services.

Proficient in data migration, automation, and optimizing system performance while adhering to governor limits. Hands-on experience in end-to-end development including requirement analysis, solution design, development, testing, and deployment. Proven ability to deliver business-critical solutions in fast-paced environments.

Salesforce Developer - Godrej Infotech Limited - Mumbai

(2025-05)

Implemented CRM transformation project by migrating business processes from King CRM to Salesforce to improve sales automation and customer management.

• Analysed business requirements and contributed to solution design based on the functional design documentation.
• Configured core CRM functionalities, business workflows, page layouts, validation rules, and automation to streamline sales and service operations.
• Developed custom business logic using Apex (classes, triggers, and asynchronous processing) to automate key business processes.
• Built reusable UI components using Lightning Web Components to enhance the Salesforce user experience.
• Supported data migration activities from legacy systems into Salesforce ensuring data quality and proper field mapping.
• Developed reports and dashboards to provide visibility into sales pipeline, operational performance, and business insights.
• Configured user access controls including profiles, permission sets, and role hierarchy to ensure secure data access.
• Participated in unit testing, UAT support, and deployment activities to ensure smooth release of enhancements into production environments.
• Implemented integration between Salesforce and Infor ERP using REST APIs to synchronize order and customer-related data between CRM

Salesforce Developer - Infosys Limited - Mumbai

(2022-03 - 2025-05)

Implemented a Salesforce-based solution to handle flight disruption cases and streamline passenger rebooking operations.

• Developed Lightning Web Components (LWC) to provide agents with a user interface for checking alternate flights and managing reservations.
• Created Apex integration services to communicate with external airline systems using REST APIs.
• Configured OAuth authentication using Connected Apps and Named Credentials for secure external system integration.
• Utilized Apex Triggers and asynchronous processing (Queueable Apex) to automate booking updates and system communication.
• Integrated third-party messaging service (Twilio) to send SMS alerts to passengers regarding flight changes and rebooking status.
• Handled JSON data transformation and processing between Salesforce and external systems.
• Developed unit test classes and callout mocks to validate integration logic and ensure code coverage compliance.

Bachelor Of Engineering - MGM College of Engineering Kamothe Mumbai University (2017 - 2020)