Receptionist/Customer Service - A1 Seasonal - Ottawa, ON
(2022-01)
- Delivered superior customer service, ensuring client satisfaction and loyalty.
- Efficiently managed appointment scheduling, including timely follow-ups and reminder calls.
- Managed records with accuracy and confidentiality.
- Maintained a clean, organized, and professional workspace.
Hairdresser - Self-Employed
- Cutting, trimming and shaping the hair according to the customer preferences.
- Performing manicures and pedicures, which may include shaping nails, buffing, and polishing.
- Treat nail health issues, such as cracked or damaged nails, and may offer services like nail strengthening treatments or cuticle care.
- Coloring hair, which may include applying dye, highlights, lowlights, and other treatments like balayage.
Cleaner - Self-Employed
(2019-01)
- Sweeping, mopping, and vacuuming floors, as well as wiping down surfaces, cleaning mirrors, and ensuring rooms are generally clean and neat.
- Washing, drying, folding, and ironing clothes or linens. This might also involve organizing closets and storage areas.
- Replacing bed linens, pillowcases, and blankets as necessary to keep the bedrooms fresh.
- Cleaning dishes, countertops, sinks, and appliances. This also includes tasks like wiping down kitchen cabinets and organizing kitchen items.
- Cleaning toilets, showers, sinks, and bathtubs. This includes restocking toiletries like soap, toilet paper, and towels.
- Emptying trash bins and replacing liners in various rooms.
- Washing windows, cleaning baseboards, or scrubbing hard-to-reach areas that need occasional attention.
- Helping to organize and declutter rooms, closets, or common areas.
Shift Supervisor - Sampson Family Catering - Ottawa, ON
(2019-01)
- Supervised and coordinated catering orders, ensuring timely and accurate delivery.
- Handled materials management, maintaining optimal inventory levels.
- Led a team to professionally serve multi-course meals with high-quality service standards.
Customer Service Representative - Popeyes - Ottawa, ON
(2018-01 - 2019-12)
- Executed cashier duties with exceptional cash handling skills.
- Provided exemplary drive-through window service.
- Cross-trained as a prep cook, demonstrating versatility and teamwork.
- Multitasked effectively, adapting quickly to dynamic service environments.
CO-OP Placement - American Eagle - Ottawa, ON
(2016-01 - 2017-12)
- Managed sales transactions, cash handling, and point-of-sale (POS) systems.
- Organized stock and ensured inventory management.
- Offered personalized styling advice to enhance customer experience.
- Maintained a clean and inviting store environment.
