Andeep Kaur

Customer-focused retail and client service professional with over five years of experience delivering exceptional customer experiences in retail, hospitality, and service environments. Skilled in assisting customers, driving sales, handling cash transactions, maintaining merchandise standards, and supporting daily store operations. Recognized for strong communication, teamwork, and the ability to thrive in fast-paced, high-volume environments.

MBA graduate with a positive attitude, a strong work ethic, and a commitment to delivering outstanding customer service.

Seasonal Sales Associate at The North Face (VF Corporation) (2024-08 – 2025-10)

• Delivered exceptional customer service by identifying customer needs and recommending suitable products.
• Assisted customers with product selection, sizing, and purchase decisions to create a positive shopping experience.
• Processed transactions accurately using the point-of-sale (POS) system.
• Restocked merchandise and maintained organized, visually appealing sales displays.
• Supported inventory replenishment and collaborated with team members to achieve daily store goals.

Package Handler at UPS Canada (2025-06 – 2025-10)

• Sorted, scanned, and processed high volumes of packages while maintaining speed and accuracy.
• Worked efficiently in a fast-paced, team-oriented warehouse environment.
• Followed workplace safety procedures and quality standards.
• Assisted with loading and unloading shipments while meeting productivity targets.

Legal Administrative Assistant at Goodman Elbassiouni LLP (2025-10 – 2026-01)

• Provided professional customer service while managing client inquiries by phone and email.
• Scheduled appointments and maintained organized records with a high level of accuracy.
• Built positive relationships with clients through responsive communication and problem resolution.

Senior Customer Service Representative at Competent Synergies Ltd. (2021-01 – 2024-03)

• Delivered personalized customer service while handling a high volume of customer interactions.
• Resolved customer concerns efficiently and recommended appropriate products and services.
• Built long-term customer relationships through active listening and effective communication.
• Consistently met customer satisfaction and service quality expectations.

Master of Business Administration in Technology, Innovation & Entrepreneurship – International Business University

Bachelor of Commerce in Commerce – Maharaja Ranjit Singh Punjab Technical University