André Thouin

Extensive Salesforce solutions development, including customization, configuration, and Apex programmatic development within Salesforce Lightning Experience.

Collaborate with the Salesforce business architect, solution architect and developers to articulate the business requirement, evaluate system impact, and design and deploy solutions accordingly.

Rich implementation experience on Salesforce architecture with understanding of extent of Standard Objects and Vanilla Features vs. the need to customize SF. Strong experience in Lightning and Data Architecture and installed many applications from the AppExchange marketplace like Geo-based apps to replace Territory Management which is being phased out.

Familiar with Salesforce Master Data Management, GDPR, Bill 25 (Privacy), Data Architecture Model, APEX Data Loader, Jitterbit, DataLoader.io, AppExchange, Custom Objects, Custom Report Types, Dashboard, Data integration using SF Security, Oracle, MSSQL, SQL, RPG, VBA, VB Script, SAP Crystal Report 2008, XI.

Experience in end-to-end product development life cycle right from Planning, Requirements Analysis, Design & Implementation, Monitoring & Control, Development & Integration testing and Production deployment. Participated in formulating Product Roadmaps and involved in defining solutions which meets stakeholder’s requirements with minimum development effort and optimum application performance. Skilled in designing custom objects, custom tabs, custom fields, role-based page layouts, custom reports, report folders, report extractions to various formats, design of visual force pages, dashboards and various other components as per the application requirements.

• Write Agile (iterative) User Stories and ensure they are translated info functionality through configuration and integration of SalesForce;
• Lead regular MS Teams meetings and review progress on a weekly basis, do Sprint reviews
• Review and analyze business requirements from various stakeholders and manage various backlogs
• Review Salesforce data architecture and updating data privacy for Bill 25 (Quebec)
• Review documentation and post-implementation new features/fixes
• Data architecture review for import solution issues
• Responsible for the applicability, quality, and usability of technical solutions and deliverables
• Responsible for customization, configuration, and Apex programmatic development within Salesforce Lightning Experience

• Programmer-Analyst | Delta College (1997)
• Salesforce System Administration Certification (2020)
• Salesforce Platform AppBuilder Certification (2020)
• PMI Certification courses