Customer Success Leader
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An empathetic and organized, data driven Customer Success and Account Management professional with 16+ years of leadership experience and passionate about value realization. A motivated, enthusiastic and proactive self starter, with a proven track record of developing high performing teams and building and operationalizing Customer Success programs from the ground up. A mentor with a hunger for driving team performance.
A flexible client centric, driven by building strong relationships from B2B technical roles to building C level strategic relationships, rapidly building rapport and cementing myself as their trusted advisor with a consultative approach.
My professional career has been split between Sales Leadership and Customer Success Leadership roles, both as an Individual Contributor and on Senior Leadership teams.
Most recently I have taken several AI courses through Coursera.
