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University of Regina student enrolled in Bachelors of Business Administration with a focus in Finance
Personal Support Worker January 2021 - Present Creative Options Regina (COR), Regina, SK
● Maintained accurate records and ensured important information was up to date, resulting in a 95% reduction in data errors and improved communication with colleagues and supervisors.
● Administered medication to individuals in a manner consistent with COR policy and procedures, resulting in zero medication-related incidents.
● Collaborated with a team to develop and deliver personalized care plans for individuals, resulting in a 90% improvement in individual satisfaction scores
Co-Founder & Mentor at PTL July 2022- Present ProTradersLounge (PTL), Remote
● Spearheaded the development of a community of over 500 individuals interested in the stock and crypto market, leveraging social media and targeted marketing campaigns to increase engagement.
● Curated and delivered educational content on financial markets and trends through group calls and individualized mentoring, resulting in a 90% retention rate of members.
● Conducted technical analysis on over 50 assets, utilizing charts and analytical tools to make informed predictions on future equity prices, resulting in a 25% average return on investment for members.
Customer Service Representative April 2021 - November 2022 Evolution Fitness, Regina, SK
● Greet and check-in all members as they enter the gym while assisting members with all inquiries
● Ensuring that front desk systems are followed such as proper Member Check-In, Telephone Inquiries, Guest Registration, Replacement of Member Cards, Delinquent Account Procedures
● Managed 35+ calls per day and addressed billing inquiries and delinquent account
