Aneil M

Experienced automotive collision repair professional with over 15 years in the auto body and collision repair industry, including 12 years with Assured Automotive. Proven background in automotive repairs, production management, customer service, repair planning, and operational performance improvement. Focus on Support KPIs (Key performance indicators) Recognized for leadership, mentorship, process optimization, and driving substantial sales growth through efficient production management and customer-focused service.

Award-winning team member with strong expertise in repair planning and collision operations across multiple GTA locations.

Repair Planner at Assured Automotive North York (2020-01 – Present)

• Built a highly respective reputation with the insurance Partners Intact, DGIG, AVIVA, Cooperators, and TD and CAA, Fallowing guidelines and procedures for different claims related situations for each.
• Preform a visual inspection of vehicles and Virtual inspections of damages.
• Perform complete repair planning and collision estimating for vehicle repairs.
• Coordinate production workflow and ensure repair accuracy and customer satisfaction.
• Collaborate with technicians, insurers, and management to streamline operations.
• Allocate parts ordering systems such as running Car-part Pro, Progi parts, APU parts, and emailing and calling parts sourcing.
• Utilized Alldata for all vehicles for the safest repair types and calibration requirements needed.
• Collected all in progress photos and supporting documents for final bills and final estimates using Mitchell Connect and Audatex Software.

CSR and Repair Planner at Assured Markham (2018-01 – 2019-12)

• Transitioned to east GTA operations to support full repair planning processes.
• Managed detailed repair plans and improved operational efficiency.
• work one on one with customer face to face on Customer quotes and go over detailed repair techniques IE Repair vs replace and Various type of parts OEM, Recycles, AMT etc.

Production Manager / CSR at Assured Maingate Location M (2015-01 – 2018-12)

• Led production and customer service operations for a high-volume collision repair facility.
• Increased monthly sales performance from approximately $280,000 to nearly $450,000 through operational improvements and production leadership.
• Maintained responsibilities in production management while continuing customer support functions.
• Worked closely with senior leadership and management teams to improve workflow efficiency and customer experience.

Auto Prepper / Collision Repair Support at Multiple GTA Auto Body Facilities (2007-01 – 2013-12)

Worked in vehicle preparation and collision repair support roles across multiple GTA auto body facilities, including: GTA Auto Collision (Atomic Road location; now part of Assured Automotive), CP Autobody (Junction area; later ProColor Collision), Elliot's Auto Collision (later Assured Automotive Newmarket), Additional independent collision repair facilities throughout the GTA

Automotive Prepper at Side Hustle Project (2019-01 – 2019-12)

Worked on Cool Ford GT 2019 – All Carbon Fiber vehicle as automotive pepper (Side hustle during Covid time 2019)

• Sand, Mask, Prime and clean off vehicle for the refinishing department
• Vehicle preparation and refinishing support
• Shop organization and workflow assistance
• Repair support for collision technicians and painters
• Maintaining production timelines and quality standards