HR Generalist at Golden Equity- Multi-Res Management (2023-03 – Present)
- Communicating with managing partners and property administrators to determine staffing needs.
- Creating, posting, and tracking job descriptions on hiring platforms, as well as coordinating with third party placement agencies.
- Performing preliminary review of resumes and conducting initial interviews, with a view to communicating recommendations to senior management.
- Conducting interviews, checking references, and selecting candidates for particular positions.
- Conducting integration process for new comers.
- Prepare employment and related contracts on the company's standard form, under supervision of legal counsel.
- Overseeing the discipline of staff (e.g., conducting interviews and internal investigations, issuing disciplinary letters under supervision of legal counsel, reporting to and communicating recommendations to senior management).
- Sending memo, group policies and other types of announcements (welcome, resignation, official days off, etc.).
- Creating and updating personnel files, discussing and tracking employee's salary increase/review and providing supportive documents.
- Managing team building activities and social events.
- Tracking vacation and personal days of employees.
- Ensuring the enrolment of qualifying employees into the group insurance plan.
- Developing and periodically updating policies related to employee conduct (e.g., harassment, use of company property).
- Reduce recruiting costs by looking into and collaborating with outsourcing firms (accounting roles).
HR Administrator at Paramed (2022-04 – 2023-03)
- Manage all HR related tasks for 400+ employees in the front lines (Nurses, PSW's, Rehab) and corporate staff, including payroll processing, employee benefits program, documentation, interviewing, training, and on-boarding new recruits.
- Collect, review and process new hire paperwork, submit and review background check requests for new hires, request positions, create vacancies, track and maintain requisitions.
- Ensuring Paramed follows the collective agreement for each union (RN's, RPN's, PSW's, HSW's).
- Liaison between corporate HR, payroll, and the employee in regard to benefits, RRSP, payroll, HR and short-term disability claims
- Prepare disciplinary action and termination letter for employees and support supervisors and managers where necessary.
- Coordination of claims management and return to work for non-occupational injuries/illnesses.
- Organize employee engagement and celebration activities
- Utilize applicable applicant tracking system (Workday, Pulse) and HR systems to facilitate the effective management of the recruitment process.
- Update daily attendance records in accordance with ESA and direct supervisors on necessary actions related to employee follow up.
- Facilitate Day 1 orientation for all new hires, providing support for any relevant questions for new hires to create a seamless onboarding process.
Human Resources Assistant (Contract position) at Homes First Society (2021-11 – 2022-04)
- Updating all human resources forms, filing employee documents and database entry, providing administrative assistance to HR supervisor and manager.
- Assisting in developing and disseminating health and safety information and materials, maintaining records of health and safety training, assisting with researching and developments of policies and procedures.
- Responsible for recruitment and sourcing candidates using social media channels and other databases.
- Collaborate with upper management for bringing improvement in employees' recruitment policies, workflows, and engagement.
- Proactively attracting, identifying, and selecting candidates for various roles at Homes First Society.
- Leading full cycle recruitment: posting positions, resume screening, entry interviews and reference checks.
- Respond to claims inquiries from all staff and completing WSIB requested employer reports.
Associate Investment Representative at CIBC (2021-03 – 2021-11)
- Supported clients via phone and provided detailed information relating to stock quotes, online support, account administration and general inquires in a clear and concise manner while complying to all policies and practices.
- Consulted with various internal business partners to establish the best solutions regarding complex client inquiries and correspondingly respond to clients directly in a timely and detailed manner.
Credit Card Specialist at CIBC (2018-09 – 2020-03)
- Consult and diagnose customer needs and subsequently analyze eligibility criteria to provide clients with suitable solutions.
- Retain existing clients by utilizing strategic sales knowledge and negotiation skills while also considering the cost benefit analysis of retaining them.
- First point of contact for clients to support with their day-to-day banking needs by identifying financial opportunities and offering personalized credit card solutions by having strong knowledge of all CIBC's credit card products.
- Advised clients of the digital and self-serve option available with the goal of enhancing their banking experience.
