Inside Sales Representative - Bath Fitter - Dartmouth, NS
(2015-09 - 2025-05)
- Continuously improved product knowledge through ongoing education about features, benefits, and applications.
- Collaborated with marketing team on targeted campaigns for lead generation.
- Conducted post-sale follow-up calls or emails to ensure customer satisfaction and gather valuable feedback.
Inside Sales Representative - Admiral Insurance - Halifax, NS
(2013-09 - 2015-08)
- Processed customer orders and contracts to foster continuous satisfaction.
- Conducted post-sale follow-up calls or emails to ensure customer satisfaction and gather valuable feedback.
Outbound Sales Representative - Staples Contact Center - Lower Sackville, NS
(2010-09 - 2013-08)
- Identified potential customers through research and networking.
- Continuously improved product knowledge through training sessions and self-study.
- Maintained a high level of enthusiasm and motivation while consistently striving for excellence in job performance.
- Attended industry events and conferences to expand professional network.
Outside Sales Representative - Nationwide Promotions - Dartmouth, NS
(2006-01 - 2006-12)
- Conducted market analysis to identify trends, opportunities, and threats in industry.
- Tracked client information using CRM software to maintain accurate records.
- Offered after-sales support services such as installation assistance or troubleshooting guidance.
- Established rapport with potential customers through cold-calling techniques or face-to-face meetings.
Inbound/Outbound Sales - ICT Marketing - Lower Sackville, NS
(2003-01 - 2004-01)
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
- Planned and executed strategies to increase business and drive profit growth.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Identified issues and solutions to eliminate backlog and maximize workflows.
