Food Counter Attendant - Tim Hortons - Victoria BC, Canada
(2024-09)
- Greet customers, take food and beverage orders, answer questions about menu items, and address any concerns or complaints on a friendly manner
- Prepare food and drinks like making coffees, heat, and finish cooking simple food items such as sandwiches, salads, and hot beverages using equipment like grilers and ovens.
- Maintain cleanliness and organization of the food counter, dining area, kitchen, and equipment, following all health and safety guidelines.
- Portion, assemble, and wrap food for dine-in or take-out service and package take-out orders.
- Operate point-of-sale (POS) systems, cash registers, and handle cash, credit, or debit transactions accurately.
- Adhere to all health and safety guidelines, including proper food handling, storage, and sanitation practices.
- Collaborate with other staff members to ensure smooth operations and efficient service.
Immigration Associate/Consultant - Santa Fe Relocation Services - SSC Manila Philippines
(2023-02 - 2024-10)
- Must take responsibility for all immigration issues and operations, remaining up to date with any changes to legalization.
- Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected, and recognized for their contribution.
- Work collaboratively with other team members globally to address immigration queries.
- Generate and prepare monthly and ad hoc reports using Salesforce CRM software.
- Contributes to team's performance consistency based on the expected daily target, quality, and other Key Performance Indicators (KPIs).
- Handle a high volume of immigration casework across multiple client accounts - working frictionlessly within small teams of consulting and administrative immigration professionals.
- Participation in closed communication with globally immigration consultants and team leaders of the designated department manager.
Admin Clerk - Al Bastaki Business Services LLC - Business Village, Port Saeed UAE
(2020-08 - 2022-03)
- Responding to internal and external HR/Admin-related inquiries or requests and helping.
- Maintaining the records of 110 companies with 15 to 286 maximum employees (payroll, personal information, leaves, turnover rates and holidays, etc.) in both paper and the database and ensuring all employment requirements are met.
- Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, and issuing employment contracts using the Tasheel System of Dubai UAE.
- Perform orientations, onboarding, and updating records with new hires.
- Managing Tasheel Portal System, DHA, and Immigration Linking System to process the employment visas.
- Gather and process paperwork, like contracts and non-disclosure agreements from the end-to-end process of onboarding for new and old employees.
- Performing Zoho CRM system to track database, process, and maintain file records of new companies and employees.
- File and retrieve documents for other personnel and prepare records for off-site storage and to develop organized filing systems.
- Dispose of files according to established document-retention schedules.
- Address new hires' queries regarding their contracts and payroll.
- Craft and send emails with information about the company and position, including work schedules, dress code, and parking options.
- Collecting paperwork and other related documents from the new hire.
- Preparing hire communication with the appropriate Manager.
Admin Assistant cum Coordinator - Taste Studio Catering Service LLC - Jebel Ali Freezone, UAE
(2018-11 - 2020-06)
- Provide general administrative and clerical support including mailing, scanning, faxing, and copying to management in order to optimize workflow procedures in the office.
- Maintaining employees' records (staff leave salary, airfare memos & attendance)
- Answering phone calls and redirecting them to the necessary department. Also, open, sort, and distribute incoming correspondence emails.
- Maintain electronic and hard copy filing systems.
- File and update contact information of employees, customers, and suppliers.
- Assist colleagues and executives by supporting them in planning and distributing information.
- Run company errands to the post office and office supply store.
- Handling insurance requirements (employees' medical insurance, vehicle, settlements, etc.)
- Schedule and coordinate meetings, appointments, and travel arrangements for Managers
- Point of reference for all queries, requests, or issues and will be an integral part of the company workforce.
- Knowledge of processing Jafza/Dubai permits and Visa functions (gate pass, employment visa, etc.)
- Answers calls from clients regarding their queries.
- Prepare LPO, Quotations, and contracts when required.
Customer Service Crew/Outlet Cashier - Marryb rown of Fabulous Life LLC UAE - Dubai, UAE
(2017-07 - 2018-09)
- Maintain a fast speed of service, especially during rush times.
- Take orders from customers and input their selections into the restaurant's computer systems.
- Assemble orders on trays or in bags depending on the type of order.
- Count down your till at the end of each shift and deposit money in the safe
- Clean your station thoroughly before, during, and after each shift.
- Respond to guest questions, concerns, and complaints and make sure they leave satisfied.
- Follow all restaurant safety and security procedures.
- Arrive on time for all shifts and stay until shift completion.
- Respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed.
- Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.
Sales Associates - Circular Paradigm Fashion, Inc. (C1RCA) - SM San Jose, Tungkong Mangga Bulacan Phils.
(2016-03 - 2016-08)
- Welcoming customers into the store
- Staying knowledgeable about our range of beauty and skin products
- Explaining to customers the best products for their needs
- Recommending related products to increase customers' options and enrich the shopping experience.
- Explaining the benefits and functions of products, method of preparation, and how to use them to achieve the best results.
- Accepting and processing orders, operating the POS register, and resolving returns issues
- Promoting special sales, offers, and awareness of the store loyalty program.
