Anika Choudhary

Online assistance refers to support and help provided through digital channels over the internet. It encompasses a variety of services designed to help users solve problems, answer questions, or perform tasks remotely. Here are some common types of online assistance

Customer Support Chatbots: Automated programs that interact with users via live chat to answer FAQs, provide information, or guide them through processes.

Live Chat Support: Human agents available online to assist customers in real-time, often found on company websites.

Accessibility 24/7

Convenience and immediacy