Online assistance
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Online assistance refers to support and help provided through digital channels over the internet. It encompasses a variety of services designed to help users solve problems, answer questions, or perform tasks remotely. Here are some common types of online assistance
Customer Support Chatbots: Automated programs that interact with users via live chat to answer FAQs, provide information, or guide them through processes.
Live Chat Support: Human agents available online to assist customers in real-time, often found on company websites.
