Anna Marina

Friendly and reliable customer service professional with retail and waitress experience in fast-paced environments. Skilled in serving customers, handling transactions, preparing food and beverages, and maintaining a clean and welcoming space. Known for strong communication skills, a positive attitude, and the ability to work well within a team.

Barista at Starbucks (2026-07 – Present)

• Completed 6 weeks of barista training, learning how to make over 1000 drink combinations
• Prepared food in ovens, ensuring that each food was cooked at the correct temperature
• Worked on tills taking food and beverage orders
• Welcomed customers into the store and handed off their food and drinks
• Opened the store and prepared food and beverages in advance, as well as delivery orders
• Became proficient in using POS system and handed cash and card transactions

Waitress at The Coffee Dock (2025-10 – 2026-04)

• Prepared and served tea, coffee, and baked goods to customers
• Took customer orders and provided table service in a friendly manner
• Prepared large quantities of food and beverages for events and meetings
• Assisted with baking and food preparation for group functions
• Maintained cleanliness by clearing and resetting tables

Retail Assistant at NCBI Charity Shop (2022-12 – 2025-12)

• Delivered friendly and efficient customer service in a busy retail setting
• Operated cash register and handled transactions accurately
• Organised stock and maintained visual presentation of the shop floor
• Assisted with in-store promotions and charity events

Retail Assistant at Greenwich Village (2023-01 – 2023-08)

• Supported day-to-day shop operations including sales and customer service
• Managed closing procedures independently, including cash handling
• Organised stockroom and processed deliveries
• Maintained a clean and organised retail environment

Writer/reporter at KISS Magazine (2018-05 – 2018-07)

• Attended celebrity interview and gained first-hand experience of the magazine interview process
• Transcribed and wrote scripts from celebrity interviews for publication
• Wrote articles covering current clothing trends and celebrity news
• Gained insight into how magazine companies are focusing on digital publications as well as physical copies.
• Learned how editorial, creative, and production work came together to produce a finished magazine

Registered Nurse (Intellectual Disability) (2021 – 2025)

• Developed excellent communication and interpersonal skills
• Worked in fast-paced, high-responsibility environments
• Demonstrated reliability, teamwork, and problem-solving daily
• Full details available upon request

Bachelor of Science in Intellectual Disability Nursing – Trinity College Dublin (2025-11)