Call Center Agent at Elemental Data Collection (2025-11 – 2026-02)
- Conducted outbound calls and professionally interviewed respondents across North America.
- Provided clear and effective communication while assisting participants through survey questionnaires.
- Maintained accurate records and entered data with a high level of attention to detail.
- Resolved participant questions and clarified survey information to ensure accurate responses.
- Met performance and quality standards in a high-volume call center environment.
- Demonstrated strong active listening, problem-solving, and interpersonal communication skills.
Sales Associate/ Cashier at SAQ (2024-06 – 2025-08)
- Processed high volumes of financial transactions accurately and efficiently
- Assisted customers by understanding their needs and recommending suitable products
- Delivered professional and personalized customer service in a fast-paced environment
- Maintained compliance with company procedures and cash-handling policies
- Built positive customer relationships through effective communication and active listening
- Collaborated with team members to ensure excellent customer experience
Cashier at Mélanie Lyne (2023-04 – 2024-06)
- Processed purchases, returns, and special orders with strong attention to detail
- Managed customer accounts and entered client information accurately
- Assisted customers with questions regarding products, services, and loyalty programs
- Handled multiple responsibilities efficiently while maintaining excellent customer satisfaction
- Supported store operations by preparing online orders in a high-volume environment
