Annika Pletikosic

I am a recent graduate with a Master of Science in Psychology from the University of Auckland, New Zealand currently taking a gap year to gain work and life experience in Canada with a working visa. With over four years of retail experience, I bring strong customer service, communication, and problem-solving skills. I am seeking a position where I can contribute to a positive customer experience and I am available to work with full availability.

Senior Retail Assistant at The Cotton On Group - Cotton On and Typo (2021-11 – 2026-05)

• Delivered excellent customer service and product recommendations in a fast moving retail environment.
• Processed POS transactions, returns, and exchanges efficiently during busy periods.
• Maintained visual merchandising and stock presentation standards on the shop floor.

Field Visual Merchandiser (Seasonal Contract) at The Cotton On Group - Typo (2025-11 – 2026-01)

• Traveled between stores implementing visual merchandising standards and seasonal displays.
• Audited store presentation and ensured alignment with brand guidelines.

Catering Waitress at Collective Hospitality (2019-10 – 2021-02)

• Provided professional food and beverage service at large-scale events including weddings and corporate functions.
• Assisted with event setup and pack-down, including table settings, buffet preparation, and venue organisation.

Master of Science in Psychology – University of Auckland (2021 – 2026)

Bachelor of Science (Honours) – University of Auckland (2021 – 2026)