I bring 5 years of experience in Office environment learning and Customer service.
Experience
Proficient in Microsoft Word, Office, Excel, Windows 98/2000/XP/Vista/7/8, PowerPoint
Perform financial adjustments and non-financial maintenance, when necessary, to ensure that customer and business expectations are met.
Email and Customer Relationship Management (CRM) tasks to be continuously checked throughout the day and ensure client requests/concerns are addressed promptly.
Maintain a high volume of phone inquiries with minimum supervision while displaying patience, sound judgment, and professionalism under pressure.
Ensure minimal calls waiting and messages are picked up efficiently.
Accurately submit/process registered and non-registered applications.
Troubleshoot complex telecommunications products and systems using a digital multimeter, Smartphone, and PC
Proficient in Microsoft Word, Office, Excel, Windows 98/2000/XP/Vista/7/8, PowerPoint
Education
MY LEARNINGS IN BUSINESS MANAGEMENT
Identify and discuss the impact of global issues on an organization’s business opportunities by using an environmental scan*.
Apply principles of corporate sustainability*, corporate social responsibility, and ethics to support an organization’s business initiatives.
Use current concepts/systems and technologies to support an organization's business initiatives.
Apply basic research skills to support business decision-making.
Support the planning, implementation, and monitoring of projects.
Perform work in compliance with relevant statutes, regulations, and business practices.
