Manager/Quality Analyst
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A reliable, top-notch engineer and support agent with outstanding customer service skills and relationship-building strengths. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent background in Computer Science Engineering and Masters in Management.
Worked as a web developer, and digital marketing then worked in a startup as a manager. Moved to Canada and started working as a Customer service representative then moved to the Sales team and worked in Quality assurance. Currently working as Quality Coach in the social media division.
Master in Management (Risk management/Change Management)
Bachelor in Computer Science Engineering