BUILDING MANAGER - Northview Residential REIT. - Winnipeg
(2025-06 - 2026-05)
- Managed multiple residence operations, leasing, office administration, tenant relations, and day-to-day activities.
- Collaborated effectively with cross-functional departments to achieve company goals and drive organizational success.
- Ensured all vacant units in the assigned portfolio were effectively marketed and move-in ready before resident occupancy, consistently maintaining 100% occupancy across all three buildings.
- Coordinated maintenance and repairs for the assigned portfolio, ensuring timely completion of work orders and prompt resolution of tenant issues.
- Oversaw vendor, contractors, approved work orders and invoices, and managed maintenance, repairs, and related financial activities.
- Assisted in rent collection and follow-ups on warning notices and represented the property at eviction hearings with the Residential Tenancies Branch.
OPERATIONS AND LEASING MANAGER - Campus Living Centres. - Winnipeg
(2024-03 - 2025-05)
- Managed the complete operations and leasing of the student residence, including overseeing residence budgets, maintaining occupancy records, and coordinating resident check-in and check-out processes.
- Addressed tenant concerns promptly and effectively while maintaining positive tenant relationships.
- Handled all aspects of suite rentals, including following up on leads, scheduling viewings, conducting reference and credit checks, and performing move-in and move-out inspections.
- Prepared, review, and manage lease agreements by gathering key information, drafting documents, and coordinating renewals and terminations to ensure compliance and smooth execution.
- Conducted regular building inspections to maintain cleanliness and entered work orders into YARDI/ENTRATA.
- Managed work orders and maintenance budgets effectively to ensure the timely completion of building maintenance and smooth operations.
SALES SUPERVISOR (FT/PT) - London Drugs Ltd. - Winnipeg
(2023-02 - 2026-05)
- Managed inventory controls through regular stock checks, vendor coordination, and shrinkage reduction initiatives.
- Supervised front-end operations, including staff scheduling, training, and performance management for a 10-member team.
- Managed customer service operations to ensure prompt, empathetic, and effective support, resulting in improved client satisfaction and repeat engagement.
- Streamlined administrative processes to maintain compliance with corporate procedures and operational standards.
- Drove a 14% year-over-year revenue increase through sales optimization, promotional execution, and customer engagement.
GROUP BUSINESS MANAGER - Redington Ltd. - Chennai, India
(2019-04 - 2022-12)
- Led B2B IT hardware sales for HP and Samsung, generating $11M in annual revenue with a 4% profit margin.
- Developed strategic sales plans, implemented market penetration tactics, and consistently exceeded monthly and annual sales targets.
- Delivered customized IT hardware solutions aligned with client needs, driving 30% YoY revenue growth.
- Expanded client base from 126 to 164 within 2.5 years, resulting in significant revenue and profitability growth.
BUSINESS MANAGER - Redington Ltd. - Chennai, India
(2012-04 - 2019-03)
- Managed SMB and Mid-market accounts with a focus on IT hardware and managed print services.
- Spearheaded cold calling, lead generation, and funnel management to build a robust pipeline.
- Produced and analyzed sales forecasts, leading strategic reviews to exceed performance goals.
- Utilized CRM to manage pipeline and forecasting, ensuring timely follow-up and strategic account development.
Sr. SALES EXECUTIVE - Redington Ltd. - Chennai, India
(2011-04 - 2012-03)
- Identified and converted competitive accounts to expand market presence.
- Executed BTL marketing across key sectors to increase visibility and leads.
- Met financial targets and maintained 50% B2C market share.
SALES EXECUTIVE - Redington Ltd. - Chennai, India
(2009-11 - 2011-03)
- Front-ended sales in B2C and managed revenue collections from partners.
- Maintained business hygiene to ensure smooth operations.
- Focused on Key Result Areas such as partner count, average sales price and collection.
