Anthony Kovacs

Customer-focused and highly adaptable professional with experience in instruction, hospitality, and outdoor recreation environments. Skilled at building positive relationships, delivering exceptional customer experiences, and working independently in fast-paced settings. Proven ability to communicate effectively with diverse groups, maintain high operational and safety standards, and adapt quickly to changing priorities.

Seeking to leverage strong interpersonal, organizational, and problem-solving skills in a Sales Trainee role with Red Bull Canada.

Snowboard Instructor - Hidden Valley Ski Resort, Cypress Hills AB - Cypress Hills, AB

(2023-11 - 2026-02)

• Delivered safe and engaging snowboard instruction to students aged 5+, adapting communication styles to individual learning needs and skill levels.
• Built positive relationships with students and families while creating a welcoming and professional customer experience.
• Managed groups of up to 8 participants in dynamic outdoor environments while maintaining safety and operational standards.
• Developed and adjusted lesson plans in real time to support skill development and customer satisfaction.
• Collaborated with rental, maintenance, and operations teams to improve overall guest experience and support daily resort operations.
• Demonstrated strong leadership, communication, and problem-solving skills in fast-paced customer-facing environments.

Zipline Tour Guide - TreeOsix Adventure Parks, Cypress Hills SK - Cypress Hills, SK

(2023-05 - 2024-11)

• Provided exceptional customer service while ensuring a safe, friendly, and professional experience for guests.
• Built rapport with visitors from diverse backgrounds and maintained positive guest relationships throughout tours and activities.
• Independently managed tour operations and customer interactions while maintaining strict safety procedures.
• Assisted with site upkeep and hazard identification to maintain a safe and welcoming environment.
• Adapted quickly to changing weather, operational needs, and guest requirements while maintaining high service standards.

Retail Assistant - ALDI Supermarket, The Gap QLD - The Gap, QLD

(2022-02 - 2022-07)

• Delivered excellent customer service by assisting customers with inquiries and ensuring a positive shopping experience.
• Operated cash registers accurately and efficiently, handling cash and card transactions in a fast-paced retail environment.
• Replenished stock and maintained product availability to ensure shelves were fully stocked and well presented.
• Assisted with inventory management, stock rotation, and checking deliveries to maintain accurate stock levels.
• Maintained high standards of cleanliness, organization, and store presentation throughout trading hours.
• Supported the efficient unloading and stocking of deliveries while adhering to workplace health and safety procedures.
• Worked collaboratively with team members to meet daily operational targets and provide excellent customer service.
• Assisted customers in locating products and resolving issues professionally and courteously.
• Monitored product quality and removed damaged or expired items in accordance with company standards.
• Adapted to changing priorities and workload demands while maintaining productivity and attention to detail.

Higher School Certificate - Maclean High School (2021) NSW, Australia

Intermediate First Aid Certificate - St John's (2025)