Anthony Rodriguez

Cybersecurity professional with technical training in Cybersecurity and experience in IT support, security, risk management, intelligence and counterintelligence, and cybersecurity auditing. Experienced in Level 2 IT Support at the Senate of the Dominican Republic and Level 1 IT Support within Special Programs of the Presidency. Seeking an entry-level cybersecurity opportunity, particularly in SOC Operations, Cybersecurity Analysis, Security Auditing, Risk Management, or GRC.

Highly motivated to learn, develop practical technical skills, and grow within a cybersecurity team.

Level 2 IT Support at Senate of the Dominican Republic

• Provided Level 2 technical support for users and IT-related incidents.
• Troubleshot hardware, software, operating system, and connectivity issues.
• Assisted with incident resolution and escalation of technical problems.
• Supported users in resolving technical issues affecting daily operations.
• Worked in an environment requiring confidentiality, reliability, and attention to security.

Level 1 IT Support at Special Programs of the Presidency of the Dominican Republic

• Provided first-level technical support to users.
• Diagnosed and resolved common hardware and software issues.
• Assisted users with operating systems, applications, and basic connectivity problems.
• Escalated complex incidents to higher-level technical personnel.

Technical Professional Program in Cybersecurity