SAP SD Consultant - TCS (Mumbai) - Mumbai
(2024-04)
Working in two Project as a implementation & support. Projects: Tata Chemicals Ltd, Rallis india Ltd.
- Sapphire ticketing tools using to manage all support requests and resolving issues.
- Ensure all support incidents are tracked, prioritized, and resolved within agreed timelines (SLAs).
- Working closely with technical teams to provide new development and effective support.
- Modify or enhance existing customizations and configurations based on business requirements.
- Debugging the issue and working to resolve the error in SAP.
- Configuration changes as per the business requirement in development server.
- Transport request movement from development server to quality server.
- Testing on quality server, making UAT documents.
- Writing and making functional specifications documents passing to technical team as per the business requirement changes.
- Jason Editor, Payload Data, IRN and Eway Bill.
SAP SD Consultant - HPCL (Under Accenture, AAROHAN Project) - Siliguri, West Bengal
(2023-06 - 2023-10)
GO Live Phase of Implementation in HPCL
- Providing Training to HPCL Employee at HPCL supply terminal Siliguri in different process related to BULK OIL, LUBES (MS, HSD, GASOHOL, ETHANOL, ATF).
- Standard order process, STO Process, Free goods, B2B Oil Exchange & Contract Setup for Sales Approval Workflow.
- Goods receipt by Rail process (MS, HSD).
- Tank to Tank transfer Oil.
- Create purchase requisition, Create purchase order, GRN.
- Create Sales Order with Contract Ref, Create Sales Order without Contract Ref.
- Reports- joint certificate, Reports- Sales Register.
- Outbond delivery, shipment, Load bulk shipment, Invoicing, Sales Return and Reversal.
- Ticketing Tool ITSM.
- Resolution of the day to day issues users face in SAP.
- Guiding user so that same issue does not happen repeatedly.
- Proactively suggesting business if any enhancement required avoiding future issue.
- For enhancement requested by user, conducting meeting with the users for detail requirement.
SD consultant - Garuda Power Pvt Ltd (Cummins)
(2022-03 - 2023-01)
Sales function
- Create inquiry, quotation, sales order.
- Create purchase order, create purchase requisition, goods receipt.
- Manage new & existing customers accounts, master data.
- STO process, Free goods process, standard order process, contract process.
- Pricing condition for different different customer.
- Managing, handling the supply of materials for big fat customers- Tata steel, SAIL, BHEL, CCL, Mining industry.
Senior sales executive - BASUDEB AUTO LTD (TATA MOTORS)
(2020-06 - 2021-06)
Sales & Marketing function
- Greets over 20 customers daily and actively listens to their need, achieving sales target.
- Generating inquiry, leads, making quotation, closing deals, billing, delivery process.
- Describes operations & features of products, answering customer's needs via in-person or virtually.
- Finance and completed all necessary paperwork.
- Giving training of products to junior and entry level sales executives.
- Handling & guiding junior executives.