Apeksha Naik

Experienced and dependable security professional with more than 3.5 years of practical experience safeguarding residents, guests, staff, and property. Demonstrates strong skills in emergency response, proactive site monitoring, and effective communication with clients and management. Known for reliability, professionalism, and a strong commitment to maintaining a safe and secure environment.

Elite Concierge Guard at Elite Concierge Guard (2024-02 – 2025-12)

• Acted as the eyes and ears of the building, proactively monitoring for security risks.
• Served as the first point of contact for residents, guests, and staff.
• Assisted with daily operations such as elevator control, move-ins/move-outs, and common-area monitoring.
• Handled phone calls, inquiries, and administrative tasks.
• Managed mail and package deliveries securely and accurately.
• Supported residents with concierge-style services and information.
• Maintained detailed daily logs and incident reports.

Security Guard at Sword Security (2022-10 – 2024-01)

• Ensured safety and security at major public and private events.
• Managed entry and exit points, checked tickets and IDs, and prevented unauthorized entry.
• Conducted bag checks and pat-downs as required.
• Assisted with crowd control and directed foot traffic.
• Monitored event activities to identify disturbances or risks.
• Worked closely with event organizers and law enforcement.
• Provided first aid until professional help arrived.
• Supported safe and efficient emergency evacuations.

Customer Service Representative at Walmart (2020-09 – 2022-04)

• Recorded customer interactions, complaints, and actions taken.
• Responded promptly to inquiries and improved service efficiency.

Graduate Certificate in Business Management – Canadore College (2020-05 – 2021-04)